AI lead follow-up for service businesses

Stop losing leads you already paid for.

LeadHarvest captures every inbound enquiry, has a reply ready before you open your phone, and keeps follow-up moving until each opportunity has an outcome.

Built for service businesses and practices that run on inbound leads — from HVAC and roofing to law firms.

AI prepares the reply. You approve the exact message before it sends.

Today

4 things need you

Example

Reply to John Miller

AC not cooling — full system quote

Needs your approval

New enquiry, no reply yetvia Facebook lead ad12 minutes ago

Drafted by AI — check it before sending

Hi John — thanks for reaching out about the AC. I can get someone out to take a look and put together a full quote. What address are we looking at, and what days work for you this week?

Approve & sendEditThis exact text is what gets sent.

If John does not reply, the next follow-up is already scheduled — and it stops the moment he answers.

The expensive part isn't getting leads. It's losing them afterward.

You already pay Google, Facebook, and the lead services to make the phone ring. Then the enquiry arrives while you are on a job, in a truck, in court, or sitting across from a client.

  1. 01Someone submits a form at 2:40pm.
  2. 02Everyone who could answer it is working.
  3. 03By 5pm they have contacted three of your competitors.
  4. 04Someone eventually calls back.
  5. 05The second follow-up never happens.
  6. 06The opportunity is gone — and nobody at the company knows it was lost.

LeadHarvest gives every enquiry a follow-up process that does not depend on who happened to be free.

How it works

Four steps, and none of them depend on someone remembering.

From the moment an enquiry arrives to the moment it has an outcome you can point at.

1Capture

Every enquiry lands in one place.

Website forms, text messages, Facebook lead ads, and missed calls where phone forwarding is set up. Each one is matched to the person who sent it, so one enquirer is one conversation instead of four scattered threads.

2Respond

A reply is ready before you open your phone.

LeadHarvest reads the enquiry and prepares the next message, so you are never starting from a blank screen. You read it, edit anything you want, and send. The exact text you approve is the text that goes out.

3Follow up

Follow-up that doesn't depend on memory.

If nobody replies, the next follow-up is already scheduled and waiting for your approval. It stops the moment the customer answers, the job books, the opportunity is marked lost, or anyone opts out.

4Know what happened

Every enquiry ends with an answer.

How many came in, which were contacted, which are still open, which booked, which were lost. Not a guess at the end of the month — a record built as the work happened.

The daily view

Open LeadHarvest. Know exactly who needs attention.

Not a CRM to administer. A short list of the people waiting on you, and what to do about each one.

Today

Everything waiting on you, in order

Example
New enquiry

Sarah Thompson

Roof replacement — hail damage

Website form · 8 minutes ago

Respond now
Follow-up due

Mike Reynolds

AC replacement quote sent 3 days ago, no reply

Facebook lead ad · follow-up 2 of 4

Review and send
Replied

David Carter

“Can you come out Thursday?”

Text message · 22 minutes ago

Review reply
Going cold

Jennifer Smith

Consultation request, no answer after the full sequence

Missed call · 11 days open

Decide the outcome

You should not have to search a database to work out who to call back. The queue empties as the work gets done, and an enquiry only leaves it once it has an outcome.

Owner control

AI helps write the message. You decide what gets sent.

Your reputation is worth more than the few seconds a chatbot saves you. LeadHarvest prepares the work and leaves the customer conversation with you.

What the AI does

  • Prepares the next message for you to read
  • Summarizes what the customer asked for
  • Recognizes when someone has replied and stops the follow-up
  • Suggests when the next attempt should go out

What it never does

  • Sends a message you have not read
  • Quotes a price, a discount, or a date it made up
  • Gives legal, insurance, or medical advice
  • Messages anyone who has opted out

There are no autonomous AI conversations with your customers. The only message that goes out on its own is a short acknowledgment you write and approve during setup, so nobody is left wondering whether their enquiry arrived.

Where it sits

Keep Jobber. Keep Clio. Keep whatever software runs your work.

LeadHarvest works on what happens before the job is booked or the client is signed — capturing the enquiry, answering it, and following up until there is an outcome. It hands off from there.

Your lead sources

WebsiteFacebookPhoneText

LeadHarvest

CaptureRespondFollow upOutcome

Where you run the job

JobberHousecall ProServiceTitanCase managementYour CRM

Integrations that write won opportunities into leading field-service and practice-management platforms are planned. Today LeadHarvest runs alongside them.

You do not need another system for

  • Dispatch and scheduling boards
  • Invoicing and payments
  • Payroll
  • Route planning
  • Staff and case management

LeadHarvest does one job: turn more incoming enquiries into actual sales conversations.

Lead sources

Bring your inbound opportunities together.

One follow-up process for every channel, instead of a different habit for each one.

Website forms

Available now

A form on your site sends the enquiry straight into LeadHarvest, with the customer's consent recorded.

Text messages

Available now

Someone texts your number and the conversation continues in one thread instead of on somebody's personal phone.

Facebook Lead Ads

Set up with you

Enquiries from your ad campaigns come into the same follow-up workflow as everything else.

Connected with you during onboarding

Phone and missed calls

Set up with you

A caller who does not reach anyone gets a text back, and the missed call becomes an enquiry you can work.

Requires call forwarding, set up with you

Manual entry and import

Available now

Leads you took down on paper or exported from somewhere else go through the same process.

Email and lead marketplaces

Coming soon

Angi, Thumbtack, and other services that deliver leads to your inbox.

On the roadmap — not available yet

Who it's for

Built for businesses that pay for leads and win them by answering first.

The sign on the truck changes. The problem does not — the enquiry lands while everyone who could answer it is busy, and it goes to whoever replies first.

Roofing and exteriors

Storm work and ad spend spike at the same time, and the crew is on a roof when they do.

HVAC

A no-cooling call in July goes to whoever picks up first.

Plumbing

Urgent calls and quote requests arrive on the same line and need sorting fast.

Landscaping and hardscaping

Design and installation enquiries stack up through a short season.

Remodeling and design-build

Long sales cycles where the follow-up is the sales process.

Restoration

Damage calls that cannot wait, alongside work that must not get buried.

Personal injury and other law firms

Intake enquiries where the first firm to call back usually signs the client.

Any lead-driven business

If you pay to generate enquiries and answering first decides who wins, it fits.

LeadHarvest is not built around one trade. Nothing in how it captures, answers, or follows up an enquiry is industry-specific — the intake questions, the follow-up timing, and the exact wording your customers see are all yours to set.

Where the enquiries come from

  • Website quote and contact forms
  • Facebook and Google campaigns
  • Phone calls nobody could take
  • Referrals from past customers and clients
  • Lead services you already pay for
  • Text messages to whoever answered last time

LeadHarvest gives all of them one follow-up process.

This is built for you if

  • You spend money generating enquiries — ads, lead services, referrals, or all three
  • They arrive from more than one place
  • Whoever answers first usually wins the work
  • Nobody is free to answer every enquiry the minute it lands
  • Follow-up depends on someone remembering
  • You already use something else to run the work once it is booked

A job worth thousands shouldn't disappear because nobody remembered to send the second text.

What you can see

Know whether every lead actually got worked.

Not projected revenue. The operational facts you currently have no way to check.

Enquiries received

Across every connected channel

Time to first response

Measured from the moment it arrived

Waiting on a reply from you

Nothing sitting untouched

Follow-ups completed

And which ones are still scheduled

Opportunities still unresolved

The ones quietly going cold

Outcomes recorded

Booked, declined, or lost — with a reason

When a single job or case is worth what yours are, keeping one good opportunity from quietly disappearing changes the math on the whole month.

Month end

At the end of the month, know exactly what happened to your leads.

Instead of guessing whether your team followed up, you get a record of every enquiry and where it ended up.

57enquiries received
got a first response
54
booked
19
declined or closed
21
still open
14
never got a response
3

Example month

LeadHarvest labels how well it actually knows each number. An outcome you confirmed is shown differently from one it inferred, and it will tell you a figure is unknown rather than print a confident zero.

Early access

We're onboarding a small group of service businesses.

LeadHarvest is working with a limited number of companies while we complete production rollout and the first integrations. Setup is done with you, not handed to you as a login and a help article.

  • Setup run with a founder, not a self-serve wizard
  • Your lead sources connected and verified before you rely on them
  • Follow-up sequences written for how you actually sell
  • The acknowledgment your customers receive, written and approved by you
  • Direct line to the person building it

Pilot pricing is discussed during the demo. There is no public price yet, and no card is required to talk to us.

Questions worth asking before a demo

Straight answers about what works today, what does not yet, and who stays in control.

You are already paying for these leads.

Find out what happens to the ones nobody got back to. A demo takes about 20 minutes, and you will see your own follow-up gaps in it.

Book a Demo